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Hospitality, Travel & Creative Program ►Travel Agent Specialist Certificate Program




This training program combines a two course training track:

  • Travel Agent & Tourism
  • Travel Agent Geography

Travel agent career professionals consistently help people plan family vacations, corporate trips, cruises, international travel, and specialty tours such as adventure vacations. Travel agents generally have access to important information regarding fares and discounts, and are knowledgeable about particular geographic locations. Overall, a travel agent career professional can help consumers plan the most appropriate travel arrangements for their needs.


The Job Outlook

Employment of travel agents is projected to grow by 10 percent from 2010 to 2020, about as fast as the average for all occupations. Clients who want customized travel experiences, such as adventure tours, will continue to require the expertise of agents. However, the ability of travelers to research vacations and book their own trips using the Internet is expected to continue to suppress demand for travel agents.


Travel Agent and Tourism 180 Hours

Are you interested in learning more about a travel agent career? Would you like to better understand travel and tourism jobs? Our Travel Agent and Tourism course can help you learn more about the daily life of a travel agent and take the first step in getting quality training.Travel agent career professionals consistently help people plan family vacations, corporate trips, cruises, international travel, and specialty tours such as adventure vacations. Travel agents generally have access to important information regarding fares and discounts, and are knowledgeable about particular geographic locations. Overall, a travel agent career professional can help consumers plan the most appropriate travel arrangements for their needs.

Our travel agent course provides training on the essentials of travel and tourism , from air transportation to the cruise industry and more. Let our course be your first step in getting one of many interesting travel and tourism jobs such as working for a corporation, online travel agenc y, or even working from home!


After completing this course, you should be able to:

  • Identify the role of the travel agent and various sectors of the industry
  • Define the elements of basic travel geography
  • List strategies for coordinating air travel and cruises
  • Recognize the roles the internet and social media play in the travel industry
  • Recall methods for communicating with clients and marketing and selling to the public

Travel Agent Geography 180 Hours


A professional travel agent must match the traveler with the right destination and services this course helps you learn how to do that exact thing. Travel Agent Geography approaches geography from the travel industry perspective and is designed not just for travel agents but for all travel professionals. Among the highlights are detailed information on attractions, climate, lodging, and cultural patterns. Sample itineraries and profiles of typical visitors to each destination are also included in this course.

After completing this course, you should be able to:

  • Identify strategies for selling geographical destinations
  • Identify features of North and South American destinations and more
  • Identify features of European and Asian destinations and more
  • Identify climate patterns, culture, and typical visitor types for destinations around the world
  • Identify the steps to start your own travel business


Travel Agent and Tourism Module 1

The Travel Industry and Air Transportation

  • Travel Terminology
  • Sectors of the Travel Industry
  • How Travel is Sold
  • Why People Travel
  • The Aviation System
  • Aircraft
  • Flight Types and Routes
  • The Airlines

Travel Agent and Tourism Module 2

Taking to the Skies and the Hospitality Industry

  • The Airport Experience
  • Airport and Aviation Management
  • Airfares
  • Who Sells Airline Tickets?
  • Types of Accommodations
  • Hotels
  • Other Kind of Lodging
  • Who Owns Lodging Facilities
  • What Rooms Cost
  • How Lodging is Sold

Travel Agent and Tourism Module 3

Travel Agency and Tour Industry

  • A Travel Agent’s Value
  • Kinds of Travel Agencies
  • Corporate Travel Management
  • Travel Agent: Sales or Service Person
  • How Agents Obtain Information
  • Kinds of Tours
  • Who Owns Tour Companies?
  • Why People Take Tours
  • What Determines Price
  • How Tours Are Sold

Travel Agent and Tourism Module 4

Cruise Industry and Other Segments of the Travel Industry

  • Why People Cruise
  • Kinds of Cruise Lines and Ships
  • The Ship Experience
  • Who Owns Cruise Lines
  • What Cruises Cost
  • How Cruises Are Sold
  • Car Rentals
  • Rail Travel
  • Destination Marketing Organizations
  • Travel Suppliers

Travel Agent and Tourism Module 5

Geography of Travel and Marketing and Selling to the Public

  • Maps
  • The Winds of Travel
  • Bodies of Water
  • Landforms
  • The Nations We Visit
  • Cultural Geography
  • Marketing the Travel Product
  • Selling Travel
  • Serving the Traveling Public

Travel Agent and Tourism Module 6

Techno-Travel

  • CRS and GDS Systems
  • Travel and the Internet
  • Social Media
  • CRM
  • Other Travel-Related Technologies
  • Crossing Borders
  • Costs, Currencies and Exchange Rates
  • Health Concerns
  • Safety and Security Issues

Travel Agent Geography Module 1

North America - Part 1

  • Geography & How to Sell It
  • New England: The Cradle of Liberty
  • New York: Broadway
  • New Jersey: Boardwalk
  • Pennsylvania & Maryland: Mid-Atlantic
  • Virginia & Washington D.C.
  • Florida: Tourist Central

Travel Agent Geography Module 2

North America - Part 2

  • California: Glamour
  • Arizona: Grandeur
  • Canada & Alaska: The Great White North
  • Hawaii: Paradise Found
  • Eastern North America
  • Western North America

Travel Agent Geography Module 3

Latin America & Caribbean

  • Rhythms of Culture
  • Mexico: Tropical Fiesta
  • The Caribbean: A Sea of Nations
  • Brazil: Where Everything Sizzles
  • Latin America Potpourri

Travel Agent Geography Module 4

Europe: Continental Flair

  • Great Britain & Ireland
  • France: The Movable Feast
  • Italy: Pisa & Pizza
  • Spain & Portugal
  • Germany: Romantic Roads
  • Greece & Turkey
  • European Potpourri

Travel Agent Geography Module 5

Africa & the Middle East

  • Savannahs & Sand
  • Egypt: Riddles in Time
  • Israel, Palestine, & Jordan
  • The Holy Lands
  • Kenya & Tanzania
  • African & Middle Eastern Potpourri

Travel Agent Geography Module 6

Asia & The Pacific

  • Rim of Mystery
  • Australia & New Zealand
  • The Pacific: Fantasy Island
  • Japan: Pearl of the Orient
  • Singapore & Thailand
  • China: Of Red & Gold
  • Asia & the Pacific Potpourri

Travel Agent Geography Module 7

Start a Travel Business

  • The Travel Agent’s World
  • Travel Business Risks
  • Home-based Travel Agents
  • Defining Your Market
  • Choosing Your Clients
  • Research Your Market
  • Sizing Up the Competition
  • Laying Your Foundation
  • Start Up Costs
  • Travel Specific Software
  • Price Your Time & Package
  • All About Tours & Cruises
  • The Adventure Travel
  • Senior Travel
  • Advertising & Promotion
  • Controlling Your Finances

Materials Included:


  • Travel Perspectives: A Guide to Becoming a Travel Professional by Ginger Gorham and Susan Rice
  • Selling Destinations by Marc Mancini
  • Start Your Own Travel Business and More by Rich Mintzer & Entrepreneur Press
  • All materials are included in this course.

Certification


Upon successful completion of our Travel and Tourism course, students will be prepared for an entry-level position as a travel agent in a travel agency and will be prepared to take the National Travel Agent Proficiency (TAP) Test. The TAP Test is a basic competency test that measures the entry-level knowledge of travel professionals within all aspects of the travel industry. The test was developed by The Travel Institute and the American Society of Travel Agents (ASTA) to provide a national standard of entry-level proficiency for the travel industry.

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